Buy now, pay later
Buy now, pay later

Enjoy your Lightswing® right away

30 days to change your mind
30 days to change your mind

So you have time to think about it

Order before 4pm for same day shipping
Order before 4pm for same day shipping

We'll prepare your order the same day

Trustpilot
EU - English
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Livingroom with a Lightswing® Single white with a wooden pendant light

Shipping & returns

Shipping

Delivery time

When you order your Lightswing® on weekdays before 4 PM, we’ll ship your package the very same day. Typically, you’ll have it at your doorstep within 2 to 5 working days, depending on the delivery address. Your order is shipped from the Netherlands. It can, therefore, take a couple of days for the package to be delivered at your doorstep.

Carrier

We ship with GLS to ensure a safe and fast delivery. That way, you’ll have your Lightswing® hanging in no time!

Shipping countries & costs

We currently ship to all european countries. The shipping costs will be calculated during your checkout. You can find the shipping costs also below.

Island surcharge

Ship to an island? The island Delivery Surcharge is €27.50. This surcharge will be added to the total order amount, in addition to the standard shipping costs to your country.

Lightswing shipping & return

Returns

Return Policy Overview

Not completely satisfied with your Lightswing®? No worries! You can register a return within 30 days of purchase and send the product back. Simply register your return via the link below, and we’ll process it quickly and smoothly, so you’ll have your money back in no time!

Return Conditions

Make sure your Lightswing® is returned in good condition and in its original packaging. If your Lightswing® is damaged, a reduction in value may be applied. So, pack the product carefully and send it back. If you received your Lightswing® already damaged, please contact our support team. We’ll gladly assist you!

Return Costs

In most cases, the return shipping costs are your responsibility. We’ve implemented this policy to reduce the environmental impact of unnecessary returns. More returns lead to more transport and higher CO2 emissions, which is harmful to the environment. Therefore, we charge a fee of €4.95 when creating the return label.

Processing and Refunds

After we receive your Lightswing®, it will take a few working days to process your return. Once approved, you’ll receive your refund within 14 days.

Register return